"It forced us to take a step back and take time to think about how we were going to deliver that product on a massive scale. I think many new entrepreneurs spend way too much time working in their businesses and not enough time working on their businesses. If you want to grow, then you have to carve out time to think strategically and think about the big picture, which is difficult to do when you’re first starting."

Make sure you look up the CAN-SPAM Act of 2003 and familiarize yourself with it. If you follow all of the guidelines established in the act, you’re likely to keep your customers happy. The act includes things like honoring unsubscribe requests within ten day. If you follow the guidelines your readers will appreciate it and give you repeat business.


One of the more challenging jobs in customer service this involves reaching out to clients who have unpaid bills, invoices, loan instalments or any other outstanding payments. Collections agents are responsible for creating lists of debtors and organising them based on how severe the matter is, getting in touch with customers and discussing how the debts may be collected, locate unresponsive customers using credit bureau information, perform background checks, etc.
Navid is the world’s leading expert on producing profitable virtual summits. His media coverage includes Forbes, Entrepreneur, The Huffington Post, Business Insider and much more. His mission is to show entrepreneurs what's really working to build a profitable online business. Find out more about his courses, summits, and expertise on his website. For now, here's his business advice for first-time entrepreneurs who want to start a business:
The very popular and a comprehensive online authority publication in search engine marketing is called Search Engine Journal. It is dedicated to producing the latest search news, the best guides and how-tos for the SEO and marketer community. This site offers the latest updates to search engine algorithms, useful SEO information and different useful tactics.
×