All written content on this site is for information purposes only. Opinions expressed herein are solely those of AWM, unless otherwise specifically cited. Material presented is believed to be from reliable sources and no representations are made by our firm as to another parties’ informational accuracy or completeness. All information or ideas provided should be discussed in detail with an advisor, accountant or legal counsel prior to implementation.
One of the more challenging jobs in customer service this involves reaching out to clients who have unpaid bills, invoices, loan instalments or any other outstanding payments. Collections agents are responsible for creating lists of debtors and organising them based on how severe the matter is, getting in touch with customers and discussing how the debts may be collected, locate unresponsive customers using credit bureau information, perform background checks, etc.
Outsourcing is the new and dominant wave of the business world. As businesses shed employees, they increasingly turn to independent contractors to supply what in-house staff used to do. One of the ways they do this is through virtual assistants. These are people who provide certain tasks online. Businesses can use virtual assistants as much or as little as they need to. If you can make yourself available to multiple businesses, you might have plenty of work without ever leaving your house.

It’s something akin to picking stocks. You want to buy undervalued domains, and sell them later on at a higher price. For example, you can pick a domain that is out of favor, but could be related to some future event. So if you decide that the stock market is likely to crash in the future, you can buy a domain that includes the words stock market crash during a rising market, and then sell it in a falling market.
Zappos, Sears, Way fair, and Amazon are just a few of the larger known business brands that started with drop shipping. Even without your products in stock, you can still feature and sell the items on your website. Drop shipping takes the shipping process off of your plate entirely. When people buy from you, they purchase it from a third-party seller who then sells your item to your customer.
Kit Needham: We start almost every one of our startups doing customer discovery interviews (the right way; they are not allowed to talk about their idea). Our recommended minimum is 100 stakeholders. If done correctly, pivots take place before the product/service is even developed, there is more confidence of market-market fit, knowledge of how well current solutions are working, priority of what is most important to the customers, etc. In short, they are solving the right problem, and then they go back and ensure they are solving it the right way.
Sujan is a growth marketer and co-founder of the content marketing agency, Web Profits. He also runs MailShake, Narrow.io and jumps out of airplanes in his free time—but seriously, Sujan has some impressive marketing skills and he (unknowingly) taught me much of what I've learned about how to drive traffic to my website. Here's his best business advice for first-time entrepreneurs who want to start a business today:
20. Etsy – If you like to create arts and crafts, you can sell them on Etsy.It’s completely free to open an Etsy store. You simply sign up, post pictures of your creations and starting selling. You can choose your payment option, but PayPal is generally the easiest. Etsy makes it easy to sell and keep track of your inventory. There is a small listing fee and they take 3.5% of every sale you make.
Provide excellent customer service. Answer any questions buyers post as quickly as possible. Be professional and courteous. Positive communication builds your reputation with buyers and gets you return business. Also, package your product well and ship it out quickly. Allowing an item to become damaged or taking too long to ship can negatively affect your reputation among buyers. Wrap all items, especially fragile ones, in appropriate packaging. Commit to shipping items as soon as you receive payment.[32]

Webinars On Air is a powerful webinar tool that will enable you to create professional webinars for your viewers. Harnessing the power of Google Hangouts, this all in one solution will take care of all the technical aspects of hosting a webinar, including payments. Also have a look at our guide to the best webinar software, both free and paid options.
Not to worry—online thrift shops and consignments stores, like thredUP, are just one model you can follow to achieve that goal. There are other businesses that crawl through sites like eBay to find cool, unique, interesting objects, then present them in compelling ways. Good copywriting and a strong brand can go a long way to separating you from the crowd here.
If you’re looking for inspiration, my friend Michelle Schroeder-Gardner of the website Making Sense of Sense has become the expert on all things affiliate marketing. Michelle earns more than $100,000 per month from her blog and the bulk of her income comes from affiliate sales. Michelle has had so much success with affiliate marketing that she even has her own course called Making Sense of Affiliate Marketing.
If you love what you’re doing and it’s something you want to improve in continually, then you can have a more secure footing in your chosen business. Keep updating yourself with the latest in your online business, stay connected with your audience, expand your product offerings, and give the best customer service that you can, and it will set you apart from the others in your niche.
If you have a background in marketing and a passion for a particular niche, then organizing a virtual event may be just up your street. A virtual event could span across a day or longer. Individual live sessions would be run by experts in the field. And conference features would include live question and answer sessions, forums, and plenty of free giveaways. Visitors to the virtual event would pay to attend, so the more effective your promotion of the event the more money you would make.

If you’re looking for digital marketing blogs written on the forefront of the search engine industry, look to the leading-edge editorial team over at Search Engine Land. SEO and search marketing news breaks so incredibly fast, it’s amazing how Marketing Land’s sister publication keeps up with the volume and pace. Every Google algorithm update, every important change to how we calculate SEO ranking is delivered in an elegant and user-friendly news hub. Founded by search industry leaders Danny Sullivan and Chris Sherman, Search Engine Land also delivers their must-read news in one of the best digital marketing email newsletters you can sign up for.
1. Boost your posts. "Give your social media content a boost. Businesses are finding it more and more difficult to get their message heard. By the latest estimates, Facebook is showing only 6 percent of a business' content to their fan base. So give your content a paid boost. If you have more than 100 likes on your page, a 'boost' button will appear at the bottom of each post. Use it. For less than $30, you can get your message out to thousands of unique users."

Bram Kanstein is an Amsterdam-based entrepreneur and co-founder of We Are Off The Record, a digital growth agency for startups. Bram also made Startup Stash, a curated directory of 400 resources and tools to help you build your Startup that has helped more than 300k+ entrepreneurs from around the world. Here's the best business advice Bram has to impart with entrepreneurs who want to start a business for the first time:
What’s the catch? None, really. Cash back apps act as affiliates for many online merchants, which means that whenever you make a purchase through one of the apps, they get a small commission — but then, they give you a portion of that commission as “cash back”. For example, if I buy a pair of Nike shoes through the Ebates app (or website) and spend $75, Ebates may get a $10 commission but then they’ll pass $7 back to me. It’s basically a way to get sale prices on stuff that isn’t on sale!
Aaron Lee is a social media manager and entrepreneur who has helped 500,000 people globally through his website and social media profiles. He was featured in the Huffington Post, Social Media Examiner, Mashable and was ranked #5 on Forbes Top 50 Social Media Power Influencers in 2013. He is also the Grand Master of Customer Delight at Post Planner, a platform that helps businesses gain an extra edge on Facebook.
Bluffer blog is a bit different from the blogs explained above. It focuses on analytic and social media platforms. You will love the simple and easy to implement tips and contents. The posts are effective as they focus on the findings of case studies on the latest trends, design, current news, and other aspects of your blog. The contents are both entertaining and effective. Even if you are a beginner, you are going to appreciate this blog for its crisp, neat, and intuitive design.
Some businesses may be interested in adding other types of paid content to your website. This could include videos, podcasts, or any other material that would work with your site and help a business market itself. Always make sure that paid content isn’t too promotional. It needs to add value to your audience first and foremost, and not just present as an advert.
"Creating a company is hard work, most startups fail. The one characteristic you need above all others is resilience. You need to be relentless and work harder than the competition, and even then you will have tough times. It is for this reason I have always started companies with more than one founder. It means there is someone to share the load, to reflect and to support each other."
This isn’t to scare you off. I simply want you to know that this guide is going to focus solely on ways to make real, sustainable extra income online. Not just a few bucks. I want to share all the mistakes I've made that got me to where I am now so that you don’t have to go through them, and can build a successful online source of income for yourself.
Mobile has transformed the way people browse the Web. Even Google has now made mobile #1 in its indexing. If your site still isn’t friendly to mobile users, odds are good your brand is quickly vanishing from the Web – at least where the Big G is concerned. It’s time to take a close look at your design and make sure your site renders beautifully when viewed on Android, iPhone, and the rest.
Mark is an entrepreneur and investor on ABC's Shark Tank. He's the owner of the NBA's Dallas Mavericks, Landmark Theatres, Magnolia Pictures, and is the chairman of the HDTV cable network AXS TV. In his recent interview on 30 Days of Genius with CreativeLive, Mark talked a lot about the mistakes many new entrepreneurs make when they think they've found a profitable business idea. Here's his business advice to those who want to start a business:
Webinars On Air is a powerful webinar tool that will enable you to create professional webinars for your viewers. Harnessing the power of Google Hangouts, this all in one solution will take care of all the technical aspects of hosting a webinar, including payments. Also have a look at our guide to the best webinar software, both free and paid options.

Better yet, you can even upload your own book to one of the world’s largest book sellers: Amazon. With Amazon self-publishing, you set the price, retain the rights to your book, and get access to Amazon’s massive audience. For every sale, you keep 70% with Amazon taking the remainder as a fee. If you want to get started, check out Leslie Samuel's great guide to selling eBooks online or follow Tara Gentile on CreativeLive as she shows you how to use your existing body of work to write an eBook within the next week. Who knows, you might just write one of the best business books of this year!
Online reviews have become one of the most important components in purchasing decisions by consumers in North America. According to a survey conducted by Dimensional Research which included over 1000 participants, 90% of respondents said that positive online reviews influenced their buying decisions and 94% will use a business with at least four stars. Interestingly, negative reviews typically came from online review sites whereas Facebook was the main source of positive reviews. Forrester Research predicts that by 2020, 42% of in-store sales will be from customers who are influenced by web product research.
19. eBay – Of course you can’t read an article about making money online that doesn’t mention eBay. You can start an eBay store and get serious about it or you can just sell some stuff to declutter your home. Either way, I’ve made my fair share from selling on eBay and it’s still a popular way to earn money. If you decide to start an actual eBay store, you’ll want to find a drop-ship business like Doba that will store and ship items straight to your customers so you don’t have to deal with an inventory.
Has anyone ever told you you have a voice for radio? Are you great at creating original characters with just your voice? There are tons of people looking to pay for quality voice overs for their corporate videos, animation series, or educational videos. Check out Fiverr and UpWork or create a profile on a specialized site like Voices.com or The Voice Realm to get started making money online doing voice overs.
There are a variety of tasks that you may be asked to perform. This can include delivering documents, delivering food or restaurant meals, taking pictures of a building for a real estate developer, taking pictures of a menu in an upscale restaurant, or even delivering auto-parts. If you have a good working car (or even a good bicycle), time on your hands, and a lot of energy, this can be a real opportunity to make money online.
4. Build long-term relationships. Relationships matter. People do business with companies they know, like and trust. Furthermore, while it's tempting to stay on the hunt for new customers, your existing customers are your best source of repeat business and your most profitable customers. To win their loyalty, you must nurture a relationship with them.
The stock market is the type of market in which shares of companies are issued and traded between buyers and sellers. A new trend in this area is ‘social trading’, which is a way of incorporating a social element into investing. It could also be described an online trading social network for traders. One site offering this type of trading is EToro, which brings together a community of traders who copy each other’s investment decisions to earn money. If you are looking for a more traditional approach, then companies such as Options House may be an option for you. In case you already have some experience in trading, you may be interested in such types of trading as Forex.
"Falling blindly in love with an idea. Entrepreneurship needs passion, but love can be blinding. Many entrepreneurs believe in their idea so much that they fail to validate it. They tend to dismiss negative feedback on their products or neglect collecting some. And they end up missing product/market fit. Overcoming that requires taking some distance with the idea and applying intellectual honesty. My advice is to talk to potential customers or users from day 1 and for every day after that: never stop collecting feedback. We’re now 25 people on the team at Scoop.it, but I still answer support tickets and take sales calls because there’s nothing as real and valuable than a direct conversation with a customer."

Occam’s Razor by Avinash Kaushik contains a whole host of blog posts on every aspect of Google Analytics. You’ll find in-depth how-to guides and information on a wide range of topics, including qualitative analysis, competitive intelligence analysis, analytics tips, web metrics and more. Author of two bestselling books (‘Web Analytics 2.0’ and ‘Web Analytics: An Hour a Day’), Avinash Kaushik is one of the world’s leading experts on Google Analytics – we’d take his advice.
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