The quote above comes from a ConversionXL article by Tommy Walker titled How To Calculate & Increase Customer Lifetime Value. Walker states that many businesses focus on transactional customer value, and in doing so forget to invest in the post-conversion experience. He recommends determining customer lifetime value and improving customer experience by offering a better post-purchase experience. Walker says Internet marketers should view every customer interaction as an opportunity to improve loyalty, find ways to build habits around your product, make it easy for customers to connect and “incorporate customer feedback to improve everything from user experience to product features & design.”
To succeed in business today, you need to be flexible and have good planning and organizational skills. Many people start a business thinking that they'll turn on their computers or open their doors and start making money, only to find that making money in a business is much more difficult than they thought. You can avoid this in your business ventures by taking your time and planning out all the necessary steps you need to achieve success. 
It’s simple: great people make a great company. As your business grows, you might need to hire staff. Firstly, take the time to interview people thoroughly to ensure that they fit your culture and share your values. Secondly, it can be hard to let go but it’s important to learn how to delegate tasks. Finally, don’t expect people to be your clones. Be open to new opinions and suggestions. It’s always good to get fresh perspectives on old ways of working.

Santam is passionate about supporting and developing entrepreneurs – the drivers of a new economy. Through our 1001 days series, we’ve brought you lots of insights and advice from business owners who have made it through their first three years of business. Here is a collection of 10 of our all-time best pieces of advice to help you make it as an entrepreneur.


Occam’s Razor by Avinash Kaushik contains a whole host of blog posts on every aspect of Google Analytics. You’ll find in-depth how-to guides and information on a wide range of topics, including qualitative analysis, competitive intelligence analysis, analytics tips, web metrics and more. Author of two bestselling books (‘Web Analytics 2.0’ and ‘Web Analytics: An Hour a Day’), Avinash Kaushik is one of the world’s leading experts on Google Analytics – we’d take his advice.
Freelancing via the Internet is a great way for experts in their individual trades to help a variety of clients overall. Several freelancing and project-based websites let businesses that need extra help to list their projects. Small businesses and freelancers offer proposals, ideas, or bids, whereby the buyers can easily choose what they want and need. Sites like Elance or Upwork cover just about everything including writing content, creating graphic design, programming, and data entry.

6. Don't brag, give real value. "The greatest secret in media and public relations right now is that the press (and your potential customers) are most interested in the value added information that will help them succeed in a given area—not in hearing promotional information from you. By thinking of your readers' needs first—not your own self-interests—you will receive business traction and audience engagement beyond your dreams."
Swagbucks is one of the most popular sites to make money online. That’s why they’re our top pick in this category. The site is easy to use. Just sign up for an account and fill in some information about yourself. Then you’ll be ready to go! You can start taking surveys about products you use every day, watching videos, and even downloading and playing games to earn easy money online.
However, if you're looking for realistic ways you can start earning money online now, then it really truly does boil down to seven paths you can take towards profit. Some will provide you with immediate results, helping you to address your basic monthly necessities such as rent, utilities and groceries, while others have the potential to transform your life by revolutionizing your finances in the long term.

The vacation rental business is booming. While the mere mention of it might make you think about billion-dollar titans like AirBnB or HomeAway, there are niche businesses like Michael Joseph's InvitedHome and Joe Poulin's Luxury Retreats and many others being carved out across a variety of markets. When it comes to vacation rental homes and vacation rental management, companies are earning anywhere between 10 percent and 40 percent on the gross rental rate depending on the location and the management level.

SEO, SEO copywriting, CMS management and Social Media management is no joke, and those are just SOME parts of internet marketing. It will cost you, but it’s gonna be worth every penny you spend. Just make sure that the one doing these services for you is a trusted authority and service provider. There are lots of cheap cheats out there who will suck your wallet dry. Don’t even think of getting cheap with your SEO.
Usability testing is a technique used to evaluate a product by letting users try its features for free and record the process while doing it. This usability exercise gives direct information on how real users use a system and shows if its features are user-friendly or perhaps need some work. This type of testing can be used to assess features of websites, apps or various devices.
Set yourself apart from the competition. There are thousands of companies trying to sell products on the Internet. Thus, you need to make your brand unforgettable. This begins with your website. Your domain name should be your company’s name if at all possible. If there are other companies online with names similar to yours, you may even want to consider changing your name to one that will not be easily confused with another product. Acquiring a domain name has a fee involved, but using a hosting service is very affordable even for the smallest budgets.
Another business that you can start online is real estate / properties rental services. If you are realtor, all you need to do to expand the scope of your target market is to take your real estate business online. The truth is that a larger percentage of those looking for properties to buy or rent would usually search online as against reading through real estate magazines et al. It is easier to take your real estate business online, all you need is a functioning website or even a social media platform to list your properties.

Set up the site. Choose a website building platform, such as WordPress, Joomla or Drupal. Next, choose a domain name and web hosting for your site. The domain name is your web address. Web hosting is a service that connects your site to the internet. Once you have your domain name and web hosting, go to the control panel of your hosting account and install your website platform. Design your website by choosing and installing a theme.[9]
Caroline is a writer and entrepreneur helping millennials uncover their professional purpose with stories, statistics and heart. You can find her at carolinebeaton.com, on Forbes and right here on my blog where she shares her incredible story of going from secretary to self-employed. Now, here's her best business advice for aspiring entrepreneurs who want to start a business the right way:
Swagbucks is one of the most popular sites to make money online. That’s why they’re our top pick in this category. The site is easy to use. Just sign up for an account and fill in some information about yourself. Then you’ll be ready to go! You can start taking surveys about products you use every day, watching videos, and even downloading and playing games to earn easy money online.
When you lack the luxury of time, making money on or offline can seem like an impossible task. How are you supposed to do that when you're working at a life-sucking nine-to-five job? While the stability of full-time employment might allow most to sleep well at night, it doesn't empower your creative juices to search for new income-producing strategies.
You'll have a total of 2,160 points (worth £15) in your account so you can visit the 'rewards store' to choose which gift card you want, which you should do before the sale ends on Wed 24 Oct. The gift card will then arrive within 10 working days, either by post or via email in the case of voucher codes. You can also convert your earnings into PayPal cash but it costs more points (800 SB = £5 PayPal).
The benefit to freelancing is that you can take a skill you already have and turn it into a business. You know how to provide the service, so all you need to learn is how to market it. If you're known for your skill, finding clients can be easy. You can turn your former boss into a client, access your network for referrals, and more. But if you have trouble, the freelance sites can be a good source to jump-start your business. 

Now, I know what you’re thinking. Most of the software and apps you use on a regular basis are made by massive companies or established development studios. Well, yes. But many successful apps, particularly those in the Apple and Google stores, are created and marketed by individuals and small businesses. In fact, independent developers made $20 billion in the App Store in 2016 alone.
But don't make the mistake of thinking this will be a passive source of income—you're on call whenever you have a guest and you'll always need to keep the place clean for incoming visitors. On top of just renting on Airbnb, consider offering your guests paid add-ons, like Lauren Gheysens', Royal Day Out in London, England—where she gives visitors a local's only tour of the city, complete with bespoke 18th century costumes.
In this field, your aim is to help clients identify their goals, assess strengths and weaknesses of their business and create a structured plan where you outline how to achieve the set goals. In practice, that means advising the client on selecting the correct web-based applications to increase their competitiveness in the market or improve communication among employees and with customers.
As well as giving opinions it’s important to guide companies on how to collect them. Research designs are, therefore, a critical component of any research process. It includes the formulation of survey texts and questions (e.g., textual, multiple choice, drop-down, Likert scale, ranking, file/image, questions, etc.). The surveys sometimes also need to be integrated with a website, database or mail marketing service provider (e.g., Mail Chimp).
Prior to having some meaningful feedback from potential customers (or in the case of medical technologies -- some efficacy data), it's next to impossible to recruit outside entrepreneurs or to solicit investment. SBIR/STTR [Small Business Innovation Research and Small Business Technology Transfer programs, also known as America's Seed Fund] funding can be a bridge over this gap, but it's a slow process and requires someone (often a PhD student or post-doc) to commit to being in a startup that has scant funding, instead of pursuing a more stable job in a larger company or an academic career. SBIR/STTR funding only pays for research, so it may not be possible to involve an experienced business partner/entrepreneur with the scientific founders in the early stages of the company, which can stunt their business development efforts.

Don't let that stop you from starting a blogging business. There are lots of very successful bloggers out there – we're talking 5 and 6-figure-a-month levels of success. What you absolutely must avoid doing is starting a blog about “how to be a successful blogger.” How can you do that when you haven't achieved any success yet yourself? Faking it until you make it is not a business model we'd advise anyone to follow.
It’s a good idea to really personalize your retargeting for the best results. For example, someone who simply visited your website needs to be shown a completely different marketing message than someone who has already submitted a quote request. They are at different stages and require tailored marketing messages designed to push them to that next step, whether it’s completing a quote request or making the final purchase decision.
You make money with ad revenue. Your first step is to create a YouTube account and start uploading videos. Then you enable monetization on your YouTube settings. Basically, this gives Google the go-ahead to include short AdSense ads with your videos, which you've seen if you’ve watched a YouTube video. When viewers click on those ads, you get paid.
They don’t want a boss: Entrepreneurs often struggle with having a boss. They often feel suffocated, restricted and held back. Some entrepreneurs may feel that they have a more effective way of doing things. Others may dislike the lack of creative freedom. Ultimately, they become attracted to entrepreneurship to succeed on their own terms. Being the boss can be more fulfilling than having one. Check out 10 Obvious Signs You Should Be Working for Yourself.
The Hubspot blog is a must-read source of digital marketing news and analysis for any B2B company. Separated into 3 categories (marketing, sales, and agency) with an immense volume of insightful content, Hubspot sets the standard for inbound advertising content. If you market or sell to other businesses, add them to your RSS feed now or subscribe to receive email updates in your inbox daily, weekly, or monthly!

Take Indique hair for example. This is one of their Facebook ads for their product of the month which is for premium hair extensions. When a customer clicks on this ad they are immediately taken to this landing page for the product of the month. Both the ad and landing page tell the customer the same or similar information and say that there is a discount.
As someone who's been immersed in a number of online industries for quite some time, I know a thing or two about what it takes to succeed in this arena. However, just like you, I started at ground zero with little knowledge, but a great deal of passion. What I learned along the way were some invaluable lessons from failure that hurt at the time, but helped immensely in the grand scheme of things.
The kind of content you create depends on your audience's needs at different stages in the buyer's journey. You should start by creating buyer personas (use these free templates, or try makemypersona.com) to identify what your audience's goals and challenges are in relation to your business. On a basic level, your online content should aim to help them meet these goals, and overcome their challenges.
In the last few years, content marketing has quickly become one of the most popular topics in the digital marketing world. The Content Marketing Institute was one of the first companies to start touting the value of content in digital marketing, and their blog remains one of the best resources for following content marketing trends and best practices.
KISSMetrics – Listed 11 out of 20 times. Mongst other, they bring you beautifully created infographics that contain the latest digital marketing tests, studies, and statistics. Recent fresh content published by them is about: (i) 6 Marketing Tactics You Can Use to Boost Email Subscribers, (ii) What Tinder Can Teach Us About Growth Marketing, and (iii) 5 Post-Purchase Email Campaign Tactics Worth Trying.
2. Be open-minded. Know when to say “when.” Your idea of what’s right may actually be wrong. Be open to other suggestions and ideas. Remember, your business is actually not about you. It’s about delivering a good product to your customers and doing whatever it takes to ensure that your customers turn into repeat customers. In other words, be ready to embrace fresh ideas, even if they go counter to your own beliefs.
That's one of the coolest digital marketing ideas to use social media in your online strategy. Gone are the days when social media was used just for fun. Social media platforms have become the indispensable elements of the online marketing strategies of the majority of the modern-day brands. By means of social media channels, you can connect, chat, and stream your daily activities right from your smartphones. Using social media channels, you can keep in touch with your customer 24/7, which provide you with the endless opportunities for your own business.
"Choose the one thing that will move the needle for you and your business. When you try to be the best podcaster, blogger, author, business coach and event producer all at the same time, you end up being mediocre at all of them. Pick one (like learning how to master the art and science of cold emailing). Focus. And work it, hard. One piece of bonus advice: As a newer business owner, one of the biggest ROI's you’ll get is from investing in growing your email list. Whether you plan on offering a mastermind, writing books or producing online summits, you’ll need a powerful, engaged email list. Make that a focus from day one. If you want to hear the best advice that over 60 online experts and world-class business owners have on list building, check out the online event of the year, List Building School. It’s free, and it’s epic. Ryan here is one of our amazing speakers too!"
If you have an eye for design and some experience of creating websites, then you could offer your services as a freelance web designer. You will need to create your own stylish website and have a few other projects that you can show potential clients to demonstrate your skills. You will also need to initially spend time emailing businesses to promote your services and find work.
There are loads of stuffs you can line online; it could be obtaining a technical skills and a diploma or it could be obtaining a Degree or an MBA et al. If you passionate about impacting knowledge, all you need to do is to secure the required license, permits and accreditation from the government of your country and you can successfully start your own degree / diploma awarding online school.

This site will be the perfect stop to learn more about digital advertising. The articles here are short and simple and up to the point. Yet they are informative and insightful. This will help you in looking at your own content in a different way and think outside the box regarding what opportunities to be incorporated into the digital marketing strategies.


There are many ways to get people onto your list. Lead magnets are one such resource. For example, you can build ebooks, checklists and cheat sheets. But you can also do content upgrades, such as PDF versions of an article with added resources in them, four-part video training series, and more. Think about your audience and what you can offer them to better serve them, then treat them with some respect and you'll eventually reap the rewards.

Amazon is one of the most popular affiliate programs in the world, and it’s getting more popular by the day, but it really shouldn’t be considering the commissions are so low! It’s not just Amazon that you can affiliate with; there are 1,000 affiliate programs to choose from. Although Amazon can be lucrative, there are some much better options out there, allowing affiliates to earn up to 75% commission in some cases! Work in your own time
Risk is often the major reason why people avoid becoming an entrepreneur, but consider this: someone who works for a company has one source of income: their employer; while an entrepreneur has many different sources. If the employee gets laid off, they are out of a paycheck, but if an entrepreneur loses a customer, they have many more to fall back on. When managed properly, being an entrepreneur can actually be one of the safest careers possible.  
Online sites like Etsy and ArtFire are platforms that make it extremely easy for crafters who can produce a steady supply of quality handmade items, like crocheted blankets or unique painted glassware. Startup costs are extremely low if you purchase your materials in bulk from a craft supplier, and if you can turn around orders quickly, you'll be making a profit in no time at all. It's even possible to turn your store into a full-time gig.
Naturally, the next one on the list is coaching people how to deliver great speeches. Public speaking is the number one fear on most people’s list – some fear it more than death! This skill can prove to be handy in many areas – from pitching to investors, to delivering key messages at global conferences. If you’re a natural on stage, help entrepreneurs rediscover their in-born ability to communicate by selling effective presentation templates and online coaching classes.
The ultimate goal of digital marketing is to make your business more money. One of the most powerful tools marketers now use to achieve that is marketing personalization. The Monetate blog focuses on topics related to using marketing personalization to increase profits, including the technology you need to accomplish one-to-one marketing, tips for testing and general ecommerce trends.
Some people just seem to intuitively know more than others – they don’t get involved in destructive relationships or suffer from loss of self-knowledge. If you can relate to that description and feel your relationships have been fairly happy and stable, then maybe you’re one of them. You’ll need to invest in relevant workshops and books, get knowledgeable and certified before you can start coaching others, but it’s a fascinating business idea that will reward you both financially and morally.

Convince & Convert offers a variety of resources including a website, blog, podcast, books, and ebooks. They are digital marketing advisors led by Jay Baer, and it is the perfect stop to learn more about digital advertising. Each of the articles are short and simple that get to the point of what they are discussing, while still remaining insightful and informative. Their articles help you look at your own content in a new way, and think outside of the box in regards to what opportunities you could be incorporating into your own digital marketing strategies. Their content, can help your own content.
I tend to be a competitive person, so it's helped me to turn my goal-setting into a competition with myself. While many people may not think they are competitive, you might be surprised once you create a competition that gives you something to beat. A good example is the 100-day challenge, often connected to fitness such as 100 days of planking or push-ups.
Jen Kessler is the CEO and cofounder of Bizzy, a state-of-the-art marketing platform for eEommerce businesses. Jen studied business at Stanford and math at University of Pennsylvania. She's worked at the forefront of bringing inventive predictive modeling to portfolio management across multiple industries, and is excited to be bringing that innovation to the marketing industry. Here's her business advice for aspiring entrepreneurs who want to start a business:
"Thinking that ideas are more important than teams. I hear a lot of first-time entrepreneurs tell me 'I have a great idea for an app; I just need to find a technical co-founder to code it.' But successful startups iterate their original idea constantly based on market feedback. Sometimes they even radically pivot like Paypal or Slack. Only great teams can do that, so the execution is much more important than the original concept. And it’s easier to change the idea than it is to change the team."
Working as a freelancer is a great way to make money online from the comfort of your own home. The beauty of freelancing is that you can tailor it to suit your needs. You can freelance for a couple of hours a week in the evenings to help save up for a holiday or some much-needed home improvements. Or carve out a full-time job for yourself, giving you a more satisfying work-life balance and enabling you to do the simpler things in life like taking the kids to school. With so many jobs available online, freelancing is becoming more and more popular.
Charles Gaudet’s controversial marketing insight has earned him the title of “The Entrepreneur’s Marketing Champion” by both his clients and Insiders for his ability to help them out-compete, out-market and out-earn their competition. As the founder of PredictableProfits.com, and author of "The Predictable Profits Playbook", he’s an expert at helping entrepreneurs radically improve their profits through a series of effective marketing strategies.
There's nothing more off-putting than a poorly designed website, and often, it kills credibility. If you know HTML and have a good eye for design, you can launch a service to create attractive, easy-to-use websites for small businesses. Put your skills to good use for business owners who want to take their online presence to the next level. Build a comprehensive portfolio, and then create your own website to show it off and attract a steady stream of clients.
Today, businesses have more ways -- and places -- than ever to market themselves. But deciding on a marketing method, particularly when you are a small or even a mid-sized business with a small budget and limited resources, can be difficult. While social media marketing is generally free, it can be time-consuming; and the same goes for blogging. But traditional print advertising, as well as digital advertising, can be expensive.
Helping young people get into business is no new idea, but the perception that we need help in the first place highlights an issue with our educational system – what we get in a textbook or classroom simply doesn’t compare to what we get outside of these educational routes. It is because of this notion that almost any first year university student with entrepreneurial ambitions seeks out internships; there’s a lack of tangible skills taught in our educational system that we are responsible for learning on our own time.
"By blogging at least twice a week, you significantly increase your website's ability to be found on search engines," adds Mike Lieberman, chief marketing scientist and president, Square 2 Marketing. "The more you blog, the more traffic your site will get from Google, Yahoo and Bing... [because] you are adding fresh content to your site [assuming your blog resides on your company website]," he says. And "if each of your blog posts includes a call to action, you might even generate some leads from your blog."
The quote above comes from a blog article on How to Create Content to Attract Your Target Market. Porterfield says that once you know your target market well enough, creating content for them becomes surprisingly easy. This holds true whether that piece of content is a social media post, video, image or blog post. The key to great content is consistency, because it’s one of the primary ways a brand earns trust and respect. Porterfield also recommends diversifying your content (blog posts, series of images, podcast) and opening the conversation with your customers. She says you can start the conversation by identifying a commonly asked question and writing a post about it, or reviewing your three most popular social media posts in the last 6 months and finding the common thread to elaborate on.
Ann Smarty is co-founder of Viral Content Buzz and before that was editor in chief at Search Engine Journal, an industry leading SEO blog. She is a branding manager at Internet Marketing Ninjas and founder of MyBlogGuest, the Internet’s first guest blogging community. She has guest blogged for Mashable, SEOMoz, Internet Marketing Ninjas, MakeUseOf, Social Media Examiner and MarketingProfs.
"PPC ads can be a cost efficient way to dip your toe into the online marketing world and use your marketing dollars to specifically target the regions and terms that relate most to your business," Waterman says. "Some media/marketing companies even offer automated bidding solutions that allow the SMB PPC novice to gain the same level of targeting and exposure without the heavy lifting."
Occam’s Razor – Listed 5 out of 20 times. Another great blog with a slightly different approach than the other players around. Recent posts include: (i) Digital Analytics + Marketing Career Advice: Your Now, Next, Long Plan, (ii) Stop All Social Media Activity (Organic) | Solve For A Profitable Reality, (iii) Artificial Intelligence: Implications On Marketing, Analytics, And You.
1. In the words of Ron Simon, “What the hell are you trying to do?” What is the goal of your website? Ultimately, it should be to drive more business, but how exactly will it do that? Start with one goal – such as increasing the number of phone calls – and branch out from there. It’s important to set goals, but it’s just as important to come up with a system for measuring those goals.
Here your task is to give recommendations on how a client can get more traffic and leads for their website. SEO consultants need to know various methods of optimising website content, including being able to do keyword research to determine which words would be optimal to use in titles, headlines, descriptions, articles or any other text that appears on your website.
Now imagine you had that brochure on your website instead. You can measure exactly how many people viewed the page where it's hosted, and you can collect the contact details of those who download it by using forms. Not only can you measure how many people are engaging with your content, but you're also generating qualified leads when people download it.
Online reviews rank in search engines, thus helping your business to rank higher as well. Online customers tend to choose those products and services that were reviewed by other buyers, which grows the reliability of your brand automatically. Reviews can also encourage the web users to take a specific action, like placing an order or checking out details about your offerings.

Owning a “real” business means you need to think about bank loans or financing, leases, maintaining inventory, business insurance, finding staff, training staff, etc. You then need to factor in finding a prime location for your business. If you don't have enough footfall then you can expect to be shutting up shop in as little as a few months. In fact, 50% of small brick-and-mortar businesses fail within their first 3 years.

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