Santam is passionate about supporting and developing entrepreneurs – the drivers of a new economy. Through our 1001 days series, we’ve brought you lots of insights and advice from business owners who have made it through their first three years of business. Here is a collection of 10 of our all-time best pieces of advice to help you make it as an entrepreneur.
Marketing for small businesses is difficult. Knowing what to do or where to start can be overwhelming and confusing. What works for one business may not work for another. What you as a business owner have to do is find out what works for your business. There are different types of marketing strategies when it comes to internet marketing, but these five tips should help you to see success no matter which tool or platform you use.
"The way we’ve gotten around that is to always work with somebody on a project before we start handing over significant equity stakes or large sums of money. If the trial project goes well, then talk about expanding the scope of the relationship. Sam Altman from Y-Combinator once said something to the equivalent of 'a bad hire in the first few employees can be detrimental to a startup.' I've really taken that to heart in my business."
Open A Facebook Group For Customer Questions — Create a group that your product specialist, and your customers join. Have you customers post questions they may have about your product and have your experts answer. Give your customers great videos showing them how to use, maintain, and other great information about your product and you will start building a lasting relationship with your customers.
"The most painful mistake I see most inexperienced entrepreneurs make is not delegating tasks effectively. I actually came from a nursing background where bad delegation meant someone could lose a limb--or worse, their life. The nurses that didn't delegate would be busier, risking careless errors from trying to make up time by cutting corners. Business owners try to do the same thing."
I have started with affiliate marketing and focusing on becoming an authority website. All I realized in this process is the difficulty in becoming an authority website. It is not so easy but never impossible. So, I am putting hard work with smart work and trying as much as possible to boost the authority of my website. Hope, affiliate income starts rolling out soon.

"A local restaurant, for instance, can promote just to the zip codes where it draws from. It can even target specific age groups and sex," Bentz says. "Best of all, you can target those customers during the time that they are most likely to buy; for instance, you can display your ads just before and during the lunch and dinner hours." And if your Facebook campaign isn't getting the desired results, "there's no long-term commitment. You can cancel at any time."
If you possess a great deal of business experience and knowledge, why not create a business that helps aspiring entrepreneurs find success? You can use your skills to help new business owners get off to a good start and help experienced entrepreneurs keep up with demand. To show off your knowledge and skills and bring in clients, you can also write articles about business on platforms like LinkedIn.
Tools & Resources: I’ve written a pretty comprehensive guide on the best web design software that covers both free and premium software packages. If you’re serious about becoming a web designer, then I recommend purchasing the full Adobe Creative Cloud Suite. At $49.99 per month, this is probably a bargain considering what you can achieve with this set of tools.

The marketing automation coordinator helps choose and manage the software that allows the whole marketing team to understand their customers' behavior and measure the growth of their business. Because many of the marketing operations described above might be executed separately from one another, it's important for there to be someone who can group these digital activities into individual campaigns and track each campaign's performance.
I know what you're thinking. How do you start a webinar business? Well, webinars are quite possibly one of the best ways that you can sell anything online. The best part? You don't even need your own product. Webinar guru, Jason Fladlien, co-founder of Rapid Crush, has grossed well north of $100 million in sales via webinars, which goes to show you the sheer power of this medium for selling.
It’s not easy to convert a prospect into a customer. It is, however, relatively easy to convert your prospects into list subscribers. For many businesses, the email list – which prospects land on by volunteering their contact info in exchange for content – is the best asset they have. By sending a single email, you could make thousands of dollars in one day.
There is no need to waste your time on the conceptualization of what kind of a web design your business site should feature. Take a look at the examples of some of the most successful businesses in your niche. What tricks and hacks do those use on their web platforms? Learn from their example and create your own design (but don't copy your competitors!).
Early on, determine what values you want your employees to have, and how you want them to fit into your larger vision of company culture. It’s crucial to surround yourself with positive people who have the same drive and passion for your business as you do. I have found that meeting with as many people as possible is essential to understanding the range of candidates and finding the best people for each role. Don’t hire someone simply because they are a friend or look good on paper, and don’t be afraid to take your time in finding the right person, either.

Naturally, the next one on the list is coaching people how to deliver great speeches. Public speaking is the number one fear on most people’s list – some fear it more than death! This skill can prove to be handy in many areas – from pitching to investors, to delivering key messages at global conferences. If you’re a natural on stage, help entrepreneurs rediscover their in-born ability to communicate by selling effective presentation templates and online coaching classes.
"But if they really thought you had something brilliant, they wouldn't let you out of their sight. They're simply offering an excuse for not liking your company. Don't walk away thinking that the problem is that you just aren't a fit. You need to find out what's really wrong with your story. Don't count on investors to tell you. Get a few good, savvy mentors or advisors to tell you the truth."
Most of these virtual assistants are outside of the US; at least the ones you can pay and still turn a profit. Effective communication with someone outside of the US requires a different art form and a lot of attention to quality control. You can’t merely say "make a logo look like this," and email it to me in two days then deliver it to your client.
Make sure you look up the CAN-SPAM Act of 2003 and familiarize yourself with it. If you follow all of the guidelines established in the act, you’re likely to keep your customers happy. The act includes things like honoring unsubscribe requests within ten day. If you follow the guidelines your readers will appreciate it and give you repeat business.
You can start with making sure your check out page looks legitimate and secure. Be as transparent as possible and make sure that there are no hidden fees. It’s a bummer for customers to get all the way to the end of the check out process only to be hit with a large shipping fee. Make sure your check out process is optimized from start to finish. The less abandoned carts, the more sales for your business!
Engage your potential customers with web design that is up to date and exciting. Use cool features like parallax scrolling and make sure the user experience is on point. If your website looks clean and is easy to navigate, you will be able to build trust with potential customers. If customers land on your site and don’t understand how to navigate or can’t find what they’re looking for, you have just lost a sale.
You can start with making sure your check out page looks legitimate and secure. Be as transparent as possible and make sure that there are no hidden fees. It’s a bummer for customers to get all the way to the end of the check out process only to be hit with a large shipping fee. Make sure your check out process is optimized from start to finish. The less abandoned carts, the more sales for your business!
Just like optimizing your site to rank for keywords, you can use our online marketing tips to pay to run advertisements on Google so that your business is shown on the first page of search results. Ranking this way is instantaneous where as SEO takes some time before you will be able to see your site on the first page of search results. It certainly pays off to be at the top of the page.
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